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Supplier Extranet

Supplier extranet for tour operators

The Vivia Supplier Extranet is a dedicated portal for partners who deliver services on your behalf: guides, restaurants, transfers, accommodations, activities. It centralizes communications, availability, confirmations and commissions in one system, replacing scattered emails and spreadsheets.

Supplier Portal 12
Giovanni Tours

Guide · 3 bookings

PAID
Masseria Sole

Accommodation · 5 nights

PENDING
Transfer Lecce

Transport · auto-confirm

€ 3.240 commissions
Auto-notify

Why you need a supplier extranet

Managing dozens of suppliers by email means lost emails, missed confirmations, double bookings, untracked commissions and friction with partners. A structured extranet gives suppliers a portal where they only see what concerns them, confirm or decline, update availability and track earnings.

What suppliers can do in the portal

  • See received bookings with operational details
  • Confirm or decline with one click, no email
  • Update their availability and list prices
  • View the history of earned commissions
  • Download monthly reports for invoicing
  • Receive automatic email notifications

Tracked commissions and payments

Every booking automatically triggers commission calculation based on rules configured for the individual supplier (percentage, fixed fee per booking, none). Suppliers see their earnings in real time; you get a consolidated report for payments.

Who it is for

Incoming tour operators, DMCs, experience agencies that work with a structured network of local suppliers (guides, transfers, restaurants, rentals). If you manage suppliers via WhatsApp or email today, the extranet changes how you work together.

Frequently asked questions

No. Supplier access is free, provided by you to the partner. The module cost is borne by the tour operator.

Yes. The portal supports experience providers, transfers, accommodations, restaurants, rentals and generic services. Each supplier has its own permission set.

No. Experiences are created by the tour operator, who then assigns them to one or more suppliers. This ensures catalog and brand consistency.
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